Our Budget Advisers Want To Help

FAQ

Here some tips that can help you:

If the dealer does not attempt to obtain information about your financial or family situation, look elsewhere.
Take the time to meet several dealers.
Compare their offers before deciding on one.
Don’t blindly trust the advice your dealer gives you.
The great majority of dealers live off the sale of their products. They can’t be expected to be totally objective.
Ask them questions.
What is their title? How do they bill for their services? What are the overheads related to the products they offer? This will help you understand why they make some of their recommendations.
Do your homework.
Establish your investment objectives. Answer all the questions your dealer asks you. Take the time to understand the documents you are given and make sure you “mind your own business" i.e. develop an interest in your investments.
Watch out for dream merchants.
If they promise you amazing profits, get out fast.
Check with the Autoritié des marchés financiers (AFM) whether the dealer is in good standing or whether he has already been subject to disciplinary action.
Don’t hesitate to file a complaint if you are dissatisfied with the practices of an investment dealer or broker.
Address your complaint to the company in question and to l’Autorité des marchés financiers and, if applicable, to the Investment Industry Regulatory Oraganization of Canada (IIROC) in the case of an investment broker or with the Chambre de la sécurité financière (CSF) in the case of an investment adviser.

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