FAQs
Commercial Practices
I’ve paid one installment on an article, but I don’t want to buy it any more. Will I be refunded?
Not necessarily. You can try to negotiate with the retailer, but he is not obliged to refund you, even if you change your mind only an hour after you paid your deposit. This is why, since you have no alternative, you should try to negotiate the smallest sum possible (e.g. 10% of the price of the product).
You paid an deposit, but, for one reason or another, the retailer cannot deliver the product? In this case, he must give you your money back.