FAQs
Basic banking services
What do I have to do to open a personal account?
These are the steps to follow:
When you go to the financial institution to open an account, have two pieces of identification to hand, such as:
- driver’s licence
- Canadian passport
- birth certificate issued in Canada
- Social Insurance card
- senior’s card
- Certificate of Indian Status
- provincial health insurance card (accepted particularly in Quebec, but not in all provinces)
- Canadian citizenship or naturalization certificate
- permanent resident’s card
- Canada Citizenship and Immigration form IMM 1000 or IMM 1442
If you have only one of these pieces of I.D., you still have two possibilities:
1. You can present this I.D. plus one of the following cards:
- employee identity card issued by a recognized employer (e.g. the government)
- debit card or bank card of a Canadian financial institution bearing your signature
- credit card issued Canada bearing your name and signature
- a valid passport of another country
2. You can be accompanied by a person known to the bank who will be able to identify you.