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September 30th, 2008 - Miscellenious
Groups Want Cabinet Minister for Consumer Protection
The Canadian Consumer Initiative (CCI) called on all federal parties to commit to establishing a Cabinet level position for protecting consumers and to increase funding for consumer organizations. Their demand is backed up by a new poll conducted by Nanos Research for CCI that reveals more than 80% of Canadians believe the appointment of a Minister for consumer protection should be a high or medium priority for the next government.
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September 29th, 2008 - Food and Product safety
Nanos Poll: Canadians Call on Federal Government to Reverse Course on Failed Approach to Food Safety
According to a survey conducted by Nanos Research, commissioned by the Professional Institute of the Public Service of Canada, an overwhelming majority of Canadians are opposed to the Conservative government's plans to cut key food safety programs and to expand industry self-policing.
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September 25th, 2008 - Miscellenious
Canadian Consumer Groups React to NDP Plan to Create a Minister for Consumer Protection
The New Democratic Party made an announcement on consumer protection today as part of the federal election campaign. In Kelowna, BC, NDP Leader Jack Layton said his party is committed to creating a Minister for Consumer Protection and taking a number of measures to combat gas gouging.

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September 18th, 2008 - Option consommateurs
Option Consommateurs opens an Ottawa office
Option consommateurs is opening an Ottawa office staffed by Ms Anu Bose. Option consommateurs believes that this will give the organisation a presence in the capital and strengthen its ties with the public, para-public and not-for-profit sectors. This will allow the organization to more effectively represent the interests of consumers.
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September 5th, 2008 - Commercial Practices
“Flight Rights Canada- Not Nearly Enough”
The creation of Flight Rights Canada does little to help airline passengers cope with current problems in the industry say Ottawa-based PIAC The Public Interest Advocacy Centre and Option consommateurs from Montreal. “If our government is truly interested in a fair deal for airline consumers, it must do more. It must establish what they have a right to receive without extra charge from the airline, in return for their ticket, as well as how they must be compensated for airlines canceling, overbooking flights and failing to live up to reasonable passenger expectations” said Michael Janigan, the Executive Director of PIAC.
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August 26th, 2008 - Food and Product safety
Food Safety – how safe is the consumer?
The massive recall of ready-to-eat meats contaminated by the bacteria listeria monocytogenes made by Maple Leaf Foods Inc at its Toronto processing plant should make government and consumers sit up and take notice says Option consommateurs, the Montreal and Ottawa-based consumer rights organisation.
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July 18th, 2008 - Energy
Saint-Jérôme gasoline prices to rise following energy board decision
Option consommateurs and CAA-Quebec expressed disappointment following a decision by the Régie de l’énergie du Québec, the province’s energy board, which has ordered that an amount of 3 cents per litre, representing operating costs, be included in the minimum estimated price (MEP) of gasoline for the Saint-Jérôme area for a period of 30 months, starting July 22, 2008.
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June 3rd, 2008 - Commercial Practices
Privacy Commissioner’s Annual Report: companies must protect their customers, says Option consommateurs
Following submission of the 2007 Annual Report on The Personal Information Protection and Electronic Documents Act by the Privacy Commissioner, Option consommateurs asks companies to put in place adequate measures to protect their customers against identity theft.
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May 29th, 2008 - Food and Product safety
Right to know bill would protect consumers
The right-to-know bill introduced today by Burnaby-New Westminster MP Peter Julian “will help Canadians make more informed decisions about their own, and their children’s health,” Mae Burrows of Toxic Free Canada and Michel Arnold of Option consommateurs said in a joint statement issued from Ottawa.
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Archives

2007
November 15th, 2007 - Commercial Practices
What actually goes on in a store when teenagers go out to get a cell phone? Do vendors have a particular technique to get them to buy? Do they give them all the information they need? This is what we wanted to find out when we conducted our investigation.


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