To receive a copy of your credit file, you can make a request to one of the two credit evaluation agencies.
Don’t forget to include photocopies of two pieces of identification, including at least one from List A
List A
Social Insurance Card
Health Insurance Card
Driver’s license
Canadian passport
List B
Telephone bill
Electricity bill
Cable bill
Bank statement
N.B.: If you have moved in the last 90 days, you MUST include a confirmation of your current address (utilities bill, bank statement, driver’s license, etc.).
Adresses of evaluation agencies/credit offices:
Equifax Canada
National Consumer Relations
P.O. box 190, Station Jean-Talon,
Montreal, Quebec
H1S 2Z2
Tel. (toll-free): 1-800-465-7166
Fax: (514) 355-8502
E-mail:
consumer.relations@equifax.com
All provinces except for Quebec:
TransUnion
Consumer Relations Centre
C.P. 338, LCD 1
Hamilton (Ontario)
L8L 7W2
Tel. (toll-free): 1 866 525-0262
Fax: (905) 527-0401
For Quebec residents:
TransUnion (Le Groupe Écho)
1, Place Laval
Bureau 370
Laval (Quebec)
H7N 1A1
Tel. (toll-free): 1 877 713-3393
Fax: (905) 527-0401