Who are we?
Mission
Option consommateurs is a not-for-profit association whose mission is to promote and defend the basic rights of consumers and ensure that they are recognized and respected.
In carrying out our mission, we pursue three goals:
In carrying out our mission, we pursue three goals:
- to promote a respectful socio-economic vision of the rights and interests of consumers
- to promote equitable legal and contractual rules and ensure they are implemented and respected
- to reinforce the power of consumers and promote their autonomy by better informing them and representing them to decision makers.
- energy
- agrofood
- financial services
- privacy
- commercial practices
Our services
Option consommateurs offers a range of servicesWe can help you to:
- plan your budget and keep to it *
- negotiate with public utility companies*
- get your home for ready for winter *
- find out about your rights and have them respected
We inform you by:
- organizing information sessions
- producing the Toy Guide for Protégez-vous magazine
- producing various other guides
- writing numerous articles for several Quebec magazines
- offering a host of information on our Web site
We defend your interests by:
- alerting public opinion
- instigating class action suits
- producing research reports
- representing you before parliamentary committees
- taking part in various committees
